Manager of Information Technology 

Written By Gail Harding

Position Title: Manager of Information Technology

Reports To:  Director of Corporate Services

Position Summary:  The Manager of Information Technology (IT) plays a pivotal role in ensuring the effective, secure, and innovative use of technology across municipal operations. This leadership position oversees the day-to-day management of IT infrastructure and services, while driving strategic initiatives to enhance digital efficiency and service delivery.

Required Qualifications:

  • Post-secondary education in Computer Science, Information Technology, or a related field

  • Minimum of 5 years of progressive IT experience, including at least 2 years in a supervisory or managerial role

  • Strong knowledge of network architecture, system administration, cloud platforms, and cybersecurity best practices

  • Excellent communication and interpersonal skills, with the ability to translate complex IT concepts to non-technical stakeholders

  • Experience working within a public sector or municipal environment is preferred

Responsibilities:

Leadership & Supervision

  • Provide daily leadership, mentorship, and performance management to the IT team.

  • Foster a collaborative and service-oriented culture within the IT department.

  • Ensure staff are trained, resourced, and aligned with organizational goals.

Strategic Planning & Policy Development

  • Lead the development and implementation of IT policies, SOPs, and governance frameworks.

  • Contribute to long-term IT planning aligned with municipal priorities.

  • Identify and implement opportunities for infrastructure modernization and digital transformation.

Infrastructure & Systems Management

  • Oversee the maintenance and enhancement of core IT systems, including Microsoft 365, VPNs, and network infrastructure.

  • Ensure system reliability, security, and scalability to meet current and future needs.

  • Manage software licensing, hardware lifecycle planning, and vendor relationships.

Cybersecurity & Risk Management

  • Develop and maintain cybersecurity protocols and disaster recovery plans.

  • Monitor and respond to security threats, ensuring compliance with relevant legislation and best practices.

  • Conduct regular audits and risk assessments.

Project & Financial Management

  • Lead IT projects from planning through execution, ensuring timely delivery and stakeholder satisfaction.

  • Prepare and manage the IT budget, including forecasting and cost control.

  • Evaluate and recommend technology investments and sourcing strategies.

Collaboration, Communication & Council Engagement

  • Serve as a key liaison between IT and other municipal departments.

  • Provide technical guidance and support to staff and leadership.

  • Present IT strategies, updates, and recommendations to municipal council as required.

Training & Development

Lead training and development programs for IT staff to build technical capacity and support career growth.

  • Develop and deliver training sessions for municipal staff on new technologies, cybersecurity awareness, and digital tools.

  • Promote a culture of continuous learning and digital literacy across the organization.

Other Duties

  • Perform additional responsibilities as assigned.

The City of Miramichi offers competitive compensation and benefit package

To Apply:

Please submit your resume to Human Resources by 3:30 p.m. on Friday, May 15, 2026.

In person: City Hall, 141 Henry St, Miramichi NB

Email: humanresources@miramichi.org

Fax: 506-623-2404

Gail Harding
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